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Müşteri hizmetleri ve CRM / Baki Arabacı ; kapak tasarımı Mustafa Saldamlı ; editor Ece Gözsüz.

by Arabacı, Baki [author.] | Saldamlı, Mustafa [cover designer.] | Gözsüz, Ece [editor.].

Material type: Text Text; Format: print festschrift ; Literary form: Not fiction Language: Turkish İstanbul: Kumsaati Yayın Dağıtım, 2013Availability: Items available for loan: MEF Üniversitesi KütüphanesiCall number: HF 5415.5 .A73 2013 (2).
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Kişisel satış / Mustafa Yılmaz ; genel yayın yönetmeni Ertürk Gözsüz ; kapak tasarımı Yunus Karaaslan.

by Yılmaz, Mustafa [author.] | Gözsüz, Ertürk [publishing director.] | Karaaslan, Yunus [cover designer.].

Series: Olympia Yayınları | Olympia YayınlarıMaterial type: Text Text; Format: print festschrift ; Literary form: Not fiction Language: Turkish İstanbul : Olympia Yayınları, 2016©2016 Other title: Satışta beden dili.Availability: Items available for loan: MEF Üniversitesi KütüphanesiCall number: HF 5438.25 .Y55 2016 (2).
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Focusing on your customer : expert solutions to everyday challenges.

by Harvard Business School.

Series: Pocket mentor seriesMaterial type: Text Text; Format: print ; Literary form: Not fiction Boston : Harvard Business Review Press, 2011©2011 Availability: Items available for loan: MEF Üniversitesi KütüphanesiCall number: HF 5415.5 .F63 2011 (1).
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Customer experience management : how to design, integrate, measure and lead / Nihat Tavşan, Ph.D., Can Erdem, Ph.D.

by Tavşan, Nihat [author.] | Erdem, Can [author.].

Edition: Global edition.Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Minneapolis, MN : TASORA Books, 2018©2018 Availability: Items available for loan: MEF Üniversitesi KütüphanesiCall number: HF 5415.5 .T38 2018 (2).
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Harvard Business Review pazarlamayı yeniden keşfetmek / çeviri İlker Gülfidan ; düzelti Esen Güray.

by Gülfidan, İlker [translator.] | Güray, Esen [redaktor.].

Series: MESS Yayın | MESS Yayın ; 656.Edition: Mart 2013, İstanbul.Material type: Text Text; Format: print ; Literary form: Not fiction Language: Turkish Original language: English Şişli, İstanbul : MESS Yayınları, 2013©2012 Availability: Items available for loan: MEF Üniversitesi KütüphanesiCall number: HF 5415 .H3719 2013 (1).
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Tüketici temelli marka değerinin ölçümü / Yrd. Doç. Dr. Murat Toksarı, Doç. Dr. Mehmet Emin İnal ; genel yayın koordinatörü Ahmet Dündar ; editör Hüseyin Cengiz.

by Toksarı, Murat, 1976- [author.] | İnal, Mehmet Emin, 1967- [author.] | Dündar, Ahmet [publishing director.] | Cengiz, Hüseyin [editor.].

Material type: Text Text; Format: print ; Literary form: Not fiction Language: Turkish İstanbul : İdeal Kültür Yayıncılık, 2012Availability: Items available for loan: MEF Üniversitesi KütüphanesiCall number: HD 69 .B7 T65 2012 (1).
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Benim maaşımı kim ödüyor : müşteri / editör Prof.Dr. Sahavet Gürdal ; genel yayın yönetmeni Nihayet Kurtay ; kapak tasarım Semra Sever.

by Gürdal, Sahavet | Kurtay, Nihayet | Sever, Semra.

Series: Yaprak Yayın Dağıtım | Yaprak Yayın Dağıtım ; 001.Edition: Birinci baskı: Ağustos 2009.Material type: Text Text; Format: print ; Literary form: Not fiction Language: Turkish Cağaloğlu, İstanbul : Yaprak Yayın Dağıtım, 2009Other title: Müşteri.Availability: Items available for loan: MEF Üniversitesi KütüphanesiCall number: HF 5415.5 .B46 2009 (1).
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E-CRM : elektronik ortamda müşteri ilişkileri yönetimi / Dr. Esma Durukal, Doç. Dr. Ece Armağan ; editör Burçin Şenel ; sayfa tasarımı Ceyda Çakıcı Baş ; kapak tasarım Senem Özyürek Erkan.

by Durukal, Esma [author.] | Armağan, Ece [author.] | Şenel, Burçin [editor.] | Baş, Ceyda Çakıcı [typographer.] | Erkan, Senem Özyürek [cover designer.].

Series: The Kitap YayınlarıEdition: Birinci baskı: Eylül 2019.Material type: Text Text; Format: print ; Literary form: Not fiction Language: Turkish Publisher: Üsküdar, İstanbul : The Kitap Yayınları, 2019Manufacturer: İstanbul : Optimum Basım Yayın San. ve Tic. A.Ş. Copyright date: ©2019Availability: Items available for loan: MEF Üniversitesi KütüphanesiCall number: HF 5415.5 .D87 2019 (1).
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Relationship selling / Mark W. Johnston, Greg W. Marshall.

by Johnston, Mark W [author.] | Marshall, Greg W [author.].

Edition: Third edition, International student edition.Material type: Text Text; Format: print ; Literary form: Not fiction Boston, [Mass.] ; London : McGraw-Hill Irwin, 2010©2010. Availability: Items available for loan: MEF Üniversitesi KütüphanesiCall number: HF 5438.25 .J64 2010 (1).
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Managing services : using technology to create value / Mark M. Davis, Bentley College, Janelle Heineke, Boston University.

by Davis, Mark M, 1944- | Heineke, Janelle N [author.].

Series: The McGraw-Hill/Irwin series, Operations and decision sciencesMaterial type: Text Text; Format: print ; Literary form: Not fiction Boston : McGraw-Hill/Irwin, 2003©2003 Availability: Items available for loan: MEF Üniversitesi KütüphanesiCall number: HD 9980.5 .D38 2003 (1).
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Harvard business review on increasing customer loyalty.

Series: Harvard business review paperback seriesMaterial type: Text Text; Format: print ; Literary form: Not fiction Boston, Mass. : Harvard Business Review Press, 2011©2011 Availability: Items available for loan: MEF Üniversitesi KütüphanesiCall number: HF 5415.525 .H37 2011 (1).
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Harvard Business Review : müşteri sadakatini artırmak / Harvard Business Review ; çeviren Melis İnan.

by İnan, Melis [translator.] | MESS (Union).

Series: MESS Yayın ; No.642.Material type: Text Text; Format: print festschrift ; Literary form: Not fiction Language: Turkish Original language: English İstanbul : MESS Yayınları, 2012©2011 Other title: Müşteri sadakatini artırmak.Availability: Items available for loan: MEF Üniversitesi KütüphanesiCall number: HF 5415.525 .H3719 2012 (1).
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Customer centricity : focus on the right customers for strategic advantage / Peter Fader.

by Fader, Peter [author.].

Series: Fader, Peter. tWharton executive education customer centricity essentials: Wharton executive essentials seriesEdition: Second editionMaterial type: Text Text; Format: print ; Literary form: Not fiction Publisher: Philadeplphia : Wharton, 2012©2012 Availability: Items available for loan: MEF Üniversitesi KütüphanesiCall number: HF 5415.5 .F33 2012 (1).
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Satış ve satış gücü ve yönetimi / Yrd. Doç. Dr. Gonca Telli Yamamoto ; genel yayın yönetmeni Kenan Kocatürk ; editörler Saadet Özkal, Öner Civaroğlu ; kapak tasarım Yetkin Başarır.

by Telli Yamamoto, Gonca | Kocatürk, Kenan [publishing director.] | Özkal, Saadet [editor.] | Civaroğlu, Öner [editor.] | Başarır, Yetkin [cover designer.].

Series: Literatür YayınlarıEdition: İkinci basım, Nisan 2007.Material type: Text Text; Format: print Publisher: İstanbul : Literatür Yayınları, 2007Manufacturer: İstanbul : Şefik Matbaası. Availability: Items available for loan: MEF Üniversitesi KütüphanesiCall number: HF 5438.4 .Y11 2007 (1).
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