Includes bibliographical references (pages 421-423) and index (pages 424-434).

Importance of interpersonal skills -- Self-disclosure -- Developing and maintaining trust -- Increasing your communication skills -- Expressing your feelings verbally -- Expressing your feelings nonverbally -- Helpful listening and responding -- Resolving interpersonal conflicts -- Anger, stress, and managing feelings -- Building relationships with diverse individuals -- Ethics of relationships -- Importance of interpersonal skills -- Interpersonal effectiveness, self-actualization, and interpersonal skills

B> Reaching Out provides the theory and experience necessary to develop effective interpersonal skills. By reviewing current psychological research on how to build and maintain friendships and then integrating this material with a rich array of skill-building exercises, the book provides a thorough and appealing approach to learning about interpersonal skills. Readers acquire the skills and knowledge to do the following: a) get to know and trust each other; b) communicate with each other accurately and unambiguously; c) resolve conflicts and relationship problems constructively; and d) encourage and appreciate diversity. No matter what occupations or relationships readers become involved in, their success will largely be determined by how skilled they are interpersonally. This book begins a journey of continuous improvement. For anyone interested in self-development and improving interpersonal relations