000 -LEADER |
fixed length control field |
15931cam a2203421Ii 4500 |
001 - CONTROL NUMBER |
control field |
160161 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
080114s20092009maua b 001 0 eng |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
007126373x (paperback) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780071263733 (paperback) |
040 ## - CATALOGING SOURCE |
Original cataloging agency |
MEF |
Language of cataloging |
eng |
Description conventions |
rda |
049 ## - LOCAL HOLDINGS (OCLC) |
Holding library |
TR-IsMEF |
050 00 - LIBRARY OF CONGRESS CALL NUMBER |
Classification number |
HD58.8 |
Item number |
.P35 2009 |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Palmer, Ian, |
Dates associated with a name |
1957-, |
Relator term |
author. |
245 10 - TITLE STATEMENT |
Title |
Managing organizational change : |
Remainder of title |
a multiple perspectives approach / |
Statement of responsibility, etc. |
Ian Palmer, Richard Dunford, Gib Akin. |
250 ## - EDITION STATEMENT |
Edition statement |
Second edition / International edition. |
264 1# - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
Place of production, publication, distribution, manufacture |
Boston : |
Name of producer, publisher, distributor, manufacturer |
McGraw-Hill Irwin, |
Date of production, publication, distribution, manufacture, or copyright notice |
2009. |
264 4# - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
Place of production, publication, distribution, manufacture |
©2009 |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xii, 413 pages : |
Other physical details |
illustrations ; |
Dimensions |
23 cm. |
336 ## - CONTENT TYPE |
Content type term |
text |
Source |
rdacontent |
337 ## - MEDIA TYPE |
Media type term |
unmediated |
Source |
rdamedia |
338 ## - CARRIER TYPE |
Carrier type term |
volume |
Source |
rdacarrier |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc. note |
Includes bibliographical references and index. |
505 0# - FORMATTED CONTENTS NOTE |
Formatted contents note |
Introduction : stories of change -- Images of managing change -- Why organizations change -- What changes in organizations -- Diagnosis for change -- Resistance to change -- Implementing change : organization development, appreciative inquiry, positive organizational scholarship, and sense-making approaches -- Implementing change : change management, contingency, and processual approaches -- Linking vision and change -- Strategies for communicating change -- Skills for communicating change -- Sustaining change. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Organizational change. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Organizational change |
General subdivision |
Management. |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Dunford, Richard, |
Relator term |
author. |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Akin, Gib, |
Relator term |
author. |
856 41 - ELECTRONIC LOCATION AND ACCESS |
Materials specified |
Table of contents only |
Uniform Resource Identifier |
<a href="https://www.loc.gov/catdir/enhancements/fy0808/2008001633-t.html">https://www.loc.gov/catdir/enhancements/fy0808/2008001633-t.html</a> |
856 41 - ELECTRONIC LOCATION AND ACCESS |
Materials specified |
Table of contents only |
Uniform Resource Identifier |
<a href="https://www.loc.gov/catdir/enhancements/fy0808/2008001633-t.html">https://www.loc.gov/catdir/enhancements/fy0808/2008001633-t.html</a> |
900 ## - EQUIVALENCE OR CROSS-REFERENCE-PERSONAL NAME [LOCAL, CANADA] |
Personal name |
MEF Üniversitesi Kütüphane katalog kayıtları RDA standartlarına uygun olarak üretilmektedir / MEF University Library Catalogue Records are Produced Compatible by RDA Rules |
910 ## - USER-OPTION DATA (OCLC) |
User-option data |
Çağlayan |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
|
Koha item type |
Books |
970 01 - REFERENCES |
unimportant Title |
Preface, |
Pages |
xi. |
970 12 - REFERENCES |
Title of a work |
Chapter one introduction: stories of change, |
Pages |
1. |
970 12 - REFERENCES |
Title of a work |
Stories of change, |
Pages |
2. |
970 11 - REFERENCES |
Title of a work |
A Hewlett-Packard change story: managing a merger, |
Pages |
2. |
970 11 - REFERENCES |
Title of a work |
An IBM change story: transformational change from below and above, |
Pages |
3. |
970 11 - REFERENCES |
Title of a work |
Change from below and above, |
Pages |
3. |
970 11 - REFERENCES |
Title of a work |
A kodak change story: provoking reactions, |
Pages |
5. |
970 11 - REFERENCES |
Title of a work |
A McDonald's change story: responding to presure, |
Pages |
6. |
970 12 - REFERENCES |
Title of a work |
Drawing out the change issues and where they are found in the chapters that follow, |
Pages |
8. |
970 11 - REFERENCES |
Title of a work |
Images of managing change... chapter two, |
Pages |
8. |
970 11 - REFERENCES |
Title of a work |
Why organizations change...chapter three, |
Pages |
10. |
970 11 - REFERENCES |
Title of a work |
What changes in organizations...chapter four, |
Pages |
11. |
970 11 - REFERENCES |
Title of a work |
Diagnosis for change...chapter five, |
Pages |
11. |
970 11 - REFERENCES |
Title of a work |
Resistance to change...chapter six, |
Pages |
11. |
970 11 - REFERENCES |
Title of a work |
Implementing change...chapters seven and eight, |
Pages |
12. |
970 11 - REFERENCES |
Title of a work |
Linking vision and change...chapter nine, |
Pages |
12. |
970 11 - REFERENCES |
Title of a work |
Strategies and skills for communicating change... chapters ten and eleven, |
Pages |
13. |
970 11 - REFERENCES |
Title of a work |
Consolidating change... chapter twelve, |
Pages |
13. |
970 12 - REFERENCES |
Title of a work |
Bringing it all together: a roadmap of the book, |
Pages |
14. |
970 01 - REFERENCES |
unimportant Title |
A note on chapter formats, |
Pages |
16. |
970 01 - REFERENCES |
unimportant Title |
Conclusion, |
Pages |
16. |
970 01 - REFERENCES |
unimportant Title |
Bibliography, |
Pages |
17. |
970 01 - REFERENCES |
unimportant Title |
Notes, |
Pages |
20. |
970 12 - REFERENCES |
Title of a work |
Chapter two images of managing change, |
Pages |
23. |
970 12 - REFERENCES |
Title of a work |
Images of managing change: where they come from, |
Pages |
24. |
970 11 - REFERENCES |
Title of a work |
Images of managing, |
Pages |
24. |
970 11 - REFERENCES |
Title of a work |
Images of change outcomes, |
Pages |
25. |
970 12 - REFERENCES |
Title of a work |
Six images of managing change, |
Pages |
26. |
970 11 - REFERENCES |
Title of a work |
Image 1: change manager as director, |
Pages |
27. |
970 11 - REFERENCES |
Title of a work |
Image 2: change manager as navigator, |
Pages |
27. |
970 11 - REFERENCES |
Title of a work |
Image 3: change manager as caretaker, |
Pages |
28. |
970 11 - REFERENCES |
Title of a work |
Image 4: change manager as coach, |
Pages |
30. |
970 11 - REFERENCES |
Title of a work |
Image 5: change manager as interpreter, |
Pages |
31. |
970 11 - REFERENCES |
Title of a work |
Image 6: change manager as nurturer, |
Pages |
32. |
970 12 - REFERENCES |
Title of a work |
Using the six-images framework, |
Pages |
34. |
970 11 - REFERENCES |
Title of a work |
Three key uses of the six-images framework, |
Pages |
35. |
970 01 - REFERENCES |
unimportant Title |
Conclusion, |
Pages |
38. |
970 00 - REFERENCES |
unimportant Title |
Supplemental reading, |
Pages |
39. |
970 11 - REFERENCES |
Title of a work |
Case study: green mountain resort (dis)solves the turnover problem, |
Pages |
40. |
970 01 - REFERENCES |
unimportant Title |
Bibliography, |
Pages |
42. |
970 01 - REFERENCES |
unimportant Title |
Notes, |
Pages |
46. |
970 12 - REFERENCES |
Title of a work |
Chapter three why organizations change, |
Pages |
49. |
970 12 - REFERENCES |
Title of a work |
Environmental pressures for change, |
Pages |
50. |
970 11 - REFERENCES |
Title of a work |
Fashion pressures, |
Pages |
52. |
970 11 - REFERENCES |
Title of a work |
Mandated pressures, |
Pages |
53. |
970 11 - REFERENCES |
Title of a work |
Geopolitical pressures, |
Pages |
55. |
970 11 - REFERENCES |
Title of a work |
Market decline pressures, |
Pages |
56. |
970 11 - REFERENCES |
Title of a work |
Hypercompetion pressures, |
Pages |
57. |
970 11 - REFERENCES |
Title of a work |
Reputation and credibility pressures, |
Pages |
59. |
970 12 - REFERENCES |
Title of a work |
Why organizations may not change in the face of external environmental pressures, |
Pages |
60. |
970 11 - REFERENCES |
Title of a work |
Organizational learning versus threat-rigidity, |
Pages |
61. |
970 11 - REFERENCES |
Title of a work |
Environment as objective entity versus environment as cognitive construction, |
Pages |
62. |
970 11 - REFERENCES |
Title of a work |
Forces for change versus forces for stability, |
Pages |
63. |
970 11 - REFERENCES |
Title of a work |
Bridging (adapting) versus buffering (shielding), |
Pages |
63. |
970 12 - REFERENCES |
Title of a work |
Organizational pressures for change, |
Pages |
65. |
970 11 - REFERENCES |
Title of a work |
Growth pressures, |
Pages |
65. |
970 11 - REFERENCES |
Title of a work |
Integration and collaboration pressures, |
Pages |
66. |
970 11 - REFERENCES |
Title of a work |
Identity pressures, |
Pages |
67. |
970 11 - REFERENCES |
Title of a work |
New broom pressures, |
Pages |
67. |
970 11 - REFERENCES |
Title of a work |
Power and political pressures, |
Pages |
69. |
970 01 - REFERENCES |
unimportant Title |
Conclusion, |
Pages |
70. |
970 01 - REFERENCES |
unimportant Title |
Supplemental reading, |
Pages |
71. |
970 11 - REFERENCES |
Title of a work |
Case study: chipping away at intel, |
Pages |
72. |
970 01 - REFERENCES |
unimportant Title |
Bibliography, |
Pages |
74. |
970 01 - REFERENCES |
unimportant Title |
Notes, |
Pages |
80. |
970 12 - REFERENCES |
Title of a work |
Chapter four what changes in organizations, |
Pages |
85. |
970 12 - REFERENCES |
Title of a work |
Types of changes, |
Pages |
86. |
970 11 - REFERENCES |
Title of a work |
Distinguishing between first-order and second-order changes, |
Pages |
86. |
970 11 - REFERENCES |
Title of a work |
First-order, adaptive changes, |
Pages |
87. |
970 11 - REFERENCES |
Title of a work |
Second-order, transformational change, |
Pages |
89. |
970 11 - REFERENCES |
Title of a work |
Beyond either first-order or second order change, |
Pages |
93. |
970 11 - REFERENCES |
Title of a work |
Rethinking linear, equlibrium assumptions about change, |
Pages |
96. |
970 11 - REFERENCES |
Title of a work |
Implications for change managers, |
Pages |
97. |
970 12 - REFERENCES |
Title of a work |
Types of changes: lessons from the front line, |
Pages |
99. |
970 11 - REFERENCES |
Title of a work |
Downsizing, |
Pages |
99. |
970 11 - REFERENCES |
Title of a work |
Technological change, |
Pages |
101. |
970 11 - REFERENCES |
Title of a work |
Mergers and acquisitions, |
Pages |
103. |
970 11 - REFERENCES |
Title of a work |
Revisiting downsizing, technological change, and mergers, and acqusitions: how fast?, |
Pages |
106. |
970 01 - REFERENCES |
unimportant Title |
Conclusion, |
Pages |
107. |
970 01 - REFERENCES |
unimportant Title |
Supplemental reading, |
Pages |
108. |
970 11 - REFERENCES |
Title of a work |
Case study: Nestlê, |
Pages |
109. |
970 01 - REFERENCES |
unimportant Title |
Bibliography, |
Pages |
110. |
970 01 - REFERENCES |
unimportant Title |
Notes, |
Pages |
115. |
970 12 - REFERENCES |
Title of a work |
Chapter five diagnosis for change, |
Pages |
121. |
970 12 - REFERENCES |
Title of a work |
Models: why bother?, |
Pages |
122. |
970 12 - REFERENCES |
Title of a work |
Modeling: organizations, |
Pages |
123. |
970 11 - REFERENCES |
Title of a work |
The six-box organizational model, |
Pages |
123. |
970 11 - REFERENCES |
Title of a work |
The 7-S framework, |
Pages |
124. |
970 11 - REFERENCES |
Title of a work |
The star model, |
Pages |
124. |
970 11 - REFERENCES |
Title of a work |
The congruence model, |
Pages |
126. |
970 11 - REFERENCES |
Title of a work |
The burke-litwin model, |
Pages |
128. |
970 11 - REFERENCES |
Title of a work |
The four-frame model, |
Pages |
128. |
970 11 - REFERENCES |
Title of a work |
Diagnosis by image, |
Pages |
130. |
970 12 - REFERENCES |
Title of a work |
Component analysis, |
Pages |
130. |
970 11 - REFERENCES |
Title of a work |
The PESTEL framework, |
Pages |
130. |
970 11 - REFERENCES |
Title of a work |
Scenario analysis, |
Pages |
131. |
970 11 - REFERENCES |
Title of a work |
Gap analysis, |
Pages |
132. |
970 11 - REFERENCES |
Title of a work |
The elements of strategy, |
Pages |
132. |
970 11 - REFERENCES |
Title of a work |
The strategic inventory, |
Pages |
133. |
970 11 - REFERENCES |
Title of a work |
Newsflash exercise, |
Pages |
135. |
970 11 - REFERENCES |
Title of a work |
Cultural web, |
Pages |
135. |
970 11 - REFERENCES |
Title of a work |
Structural dielmmas, |
Pages |
140. |
970 11 - REFERENCES |
Title of a work |
The boundaryless organization, |
Pages |
140. |
970 12 - REFERENCES |
Title of a work |
Diagnosis readiness to change, |
Pages |
141. |
970 11 - REFERENCES |
Title of a work |
Stakeholder analysis, |
Pages |
146. |
970 11 - REFERENCES |
Title of a work |
Force-field analysis, |
Pages |
151. |
970 01 - REFERENCES |
unimportant Title |
Conclusion, |
Pages |
152. |
970 01 - REFERENCES |
unimportant Title |
Supplemantal reading, |
Pages |
152. |
970 11 - REFERENCES |
Title of a work |
Case study: boeing, |
Pages |
153. |
970 01 - REFERENCES |
unimportant Title |
Bibliography, |
Pages |
155. |
970 01 - REFERENCES |
unimportant Title |
Notes, |
Pages |
157. |
970 12 - REFERENCES |
Title of a work |
Chapter six resistance to change, |
Pages |
159. |
970 12 - REFERENCES |
Title of a work |
Support for change, |
Pages |
159. |
970 12 - REFERENCES |
Title of a work |
Signs of resistance to change, |
Pages |
161. |
970 12 - REFERENCES |
Title of a work |
Why do people resist change?, |
Pages |
162. |
970 11 - REFERENCES |
Title of a work |
Dislike of change, |
Pages |
162. |
970 11 - REFERENCES |
Title of a work |
Discomfort with uncertainty, |
Pages |
162. |
970 11 - REFERENCES |
Title of a work |
Perceived negative effect on interests, |
Pages |
163. |
970 11 - REFERENCES |
Title of a work |
Attachment to the established organizational culture/identity, |
Pages |
163. |
970 11 - REFERENCES |
Title of a work |
Perceived breach of psychological contract, |
Pages |
165. |
970 11 - REFERENCES |
Title of a work |
Lack of conviction that change is needed, |
Pages |
165. |
970 11 - REFERENCES |
Title of a work |
Lack of clarity as to what is expected, |
Pages |
165. |
970 11 - REFERENCES |
Title of a work |
Belief that the specific change being proposed is innappropriate, |
Pages |
165. |
970 11 - REFERENCES |
Title of a work |
Excessive change, |
Pages |
166. |
970 11 - REFERENCES |
Title of a work |
Cumulative effect of other changes in one's life, |
Pages |
166. |
970 11 - REFERENCES |
Title of a work |
Perceived clash with ethics, |
Pages |
166. |
970 11 - REFERENCES |
Title of a work |
Reaction to the experience of previous changes, |
Pages |
167. |
970 11 - REFERENCES |
Title of a work |
Disagreement with the way the change is being managed, |
Pages |
168. |
970 12 - REFERENCES |
Title of a work |
Managers as change resistors, |
Pages |
169. |
970 12 - REFERENCES |
Title of a work |
Managing resistance, |
Pages |
172. |
970 11 - REFERENCES |
Title of a work |
A "situational" approach, |
Pages |
172. |
970 11 - REFERENCES |
Title of a work |
The resistance cycle, aka "let nature take its course", |
Pages |
172. |
970 11 - REFERENCES |
Title of a work |
"Creative counters" to expressions of resistance, |
Pages |
174. |
970 11 - REFERENCES |
Title of a work |
Thought self-leadership, |
Pages |
174. |
970 11 - REFERENCES |
Title of a work |
Tinkering, kludging, and pacing, |
Pages |
176. |
970 11 - REFERENCES |
Title of a work |
The "power of resistance", |
Pages |
177. |
970 01 - REFERENCES |
unimportant Title |
Conclusion, |
Pages |
181. |
970 01 - REFERENCES |
unimportant Title |
Supplemental reading, |
Pages |
182. |
970 11 - REFERENCES |
Title of a work |
Case study: problems at perrier, |
Pages |
183. |
970 01 - REFERENCES |
unimportant Title |
Bibliography, |
Pages |
184. |
970 01 - REFERENCES |
unimportant Title |
Notes, |
Pages |
188. |
970 12 - REFERENCES |
Title of a work |
Chapter seven implementing change: organization development, appreciative inquiry, positive organizational scholarship, and sense-making approaches, |
Pages |
191. |
970 12 - REFERENCES |
Title of a work |
Coach image of implementing change: the organization development (OD), appreciative inquiry (AI), and positive organizational scholarship (POS) approaches, |
Pages |
192. |
970 11 - REFERENCES |
Title of a work |
Traditional OD approach: fundamental values, |
Pages |
192. |
970 11 - REFERENCES |
Title of a work |
The OD practitioner, |
Pages |
194. |
970 11 - REFERENCES |
Title of a work |
Criticisms of OD, |
Pages |
195. |
970 11 - REFERENCES |
Title of a work |
Current relevance of OD's traditional values, |
Pages |
196. |
970 11 - REFERENCES |
Title of a work |
Are OD values universal?, |
Pages |
197. |
970 11 - REFERENCES |
Title of a work |
Engaging in large-schale change, |
Pages |
198. |
970 11 - REFERENCES |
Title of a work |
Appreciative inquiry: from problem solving to (building on) what works well, |
Pages |
199. |
970 11 - REFERENCES |
Title of a work |
The emergence of positive organizational scholarship (POS), |
Pages |
202. |
970 12 - REFERENCES |
Title of a work |
Interpreter image of implementing change: sense-making approaches, |
Pages |
204. |
970 01 - REFERENCES |
unimportant Title |
Conclusion, |
Pages |
209. |
970 01 - REFERENCES |
unimportant Title |
Supplemental reading, |
Pages |
210. |
970 11 - REFERENCES |
Title of a work |
Case study: change at dupont, |
Pages |
211. |
970 01 - REFERENCES |
unimportant Title |
Bibliography, |
Pages |
213. |
970 01 - REFERENCES |
unimportant Title |
Notes, |
Pages |
216. |
970 12 - REFERENCES |
Title of a work |
Chapter eight implementing change: change management, contingency, and processual approaches, |
Pages |
219. |
970 12 - REFERENCES |
Title of a work |
Director image of managing change: change management and contingency approaches, |
Pages |
220. |
970 11 - REFERENCES |
Title of a work |
Change management approaches, |
Pages |
220. |
970 11 - REFERENCES |
Title of a work |
Is change management supplanting OD?, |
Pages |
224. |
970 11 - REFERENCES |
Title of a work |
OD-change management debates, |
Pages |
227. |
970 11 - REFERENCES |
Title of a work |
Contingency approaches, |
Pages |
229. |
970 11 - REFERENCES |
Title of a work |
Why contingency approaches are not dominant, |
Pages |
232. |
970 12 - REFERENCES |
Title of a work |
Navigator images of managing change: processual approaches, |
Pages |
233. |
970 11 - REFERENCES |
Title of a work |
What does managing change mean from a processual approach?, |
Pages |
234. |
970 01 - REFERENCES |
unimportant Title |
Conclusion, |
Pages |
236. |
970 01 - REFERENCES |
unimportant Title |
Supplemental reading, |
Pages |
237. |
970 11 - REFERENCES |
Title of a work |
Case study: the British Airwys swipe card debacle, |
Pages |
239. |
970 01 - REFERENCES |
unimportant Title |
Bibliography, |
Pages |
241. |
970 01 - REFERENCES |
unimportant Title |
Notes, |
Pages |
245. |
970 12 - REFERENCES |
Title of a work |
Chapter nine linking vision and change, |
Pages |
249. |
970 12 - REFERENCES |
Title of a work |
Content of meaningful visions, |
Pages |
253. |
970 11 - REFERENCES |
Title of a work |
Vision attributes, |
Pages |
253. |
970 11 - REFERENCES |
Title of a work |
Beyond bumper sticker visions? visions as stories, |
Pages |
257. |
970 11 - REFERENCES |
Title of a work |
Relationship of vision to mission and goals, |
Pages |
258. |
970 11 - REFERENCES |
Title of a work |
Relationship of vision to market strategy, |
Pages |
258. |
970 12 - REFERENCES |
Title of a work |
How context affects vision, |
Pages |
259. |
970 12 - REFERENCES |
Title of a work |
Processes by which visions emerge, |
Pages |
260. |
970 11 - REFERENCES |
Title of a work |
Crafting the vision, |
Pages |
260. |
970 11 - REFERENCES |
Title of a work |
Questions that help to develop a vision, |
Pages |
261. |
970 11 - REFERENCES |
Title of a work |
Connecting the vision to the organization's inner voice, |
Pages |
265. |
970 12 - REFERENCES |
Title of a work |
When visions fail, |
Pages |
265. |
970 11 - REFERENCES |
Title of a work |
Adaptability of the vision over time, |
Pages |
266. |
970 11 - REFERENCES |
Title of a work |
Presence of competing visions, |
Pages |
268. |
970 12 - REFERENCES |
Title of a work |
Linking vision to change: three debates, |
Pages |
268. |
970 11 - REFERENCES |
Title of a work |
Does vision drive change or emerge during change?, |
Pages |
269. |
970 11 - REFERENCES |
Title of a work |
Does vision help or hinder change?, |
Pages |
270. |
970 11 - REFERENCES |
Title of a work |
Its vision on attribute or heroic leaders or of heroic organizations?, |
Pages |
273. |
970 01 - REFERENCES |
unimportant Title |
Conclusions, |
Pages |
277. |
970 01 - REFERENCES |
unimportant Title |
Supplemantal reading, |
Pages |
279. |
970 11 - REFERENCES |
Title of a work |
Case study: role of vision at mentor graphics, |
Pages |
280. |
970 01 - REFERENCES |
unimportant Title |
Bibliography, |
Pages |
281. |
970 01 - REFERENCES |
unimportant Title |
Notes, |
Pages |
285. |
970 12 - REFERENCES |
Title of a work |
Chapter ten strategies for communicating change, |
Pages |
291. |
970 12 - REFERENCES |
Title of a work |
The communication process, |
Pages |
292. |
970 11 - REFERENCES |
Title of a work |
Modeling the communication process, |
Pages |
292. |
970 11 - REFERENCES |
Title of a work |
Influence of language, power, gender and emotion, |
Pages |
295. |
970 12 - REFERENCES |
Title of a work |
Strategies for communicating change, |
Pages |
299. |
970 11 - REFERENCES |
Title of a work |
Can you communicate too much?, |
Pages |
299. |
970 11 - REFERENCES |
Title of a work |
Getting the word out or getting buy-in?, |
Pages |
301. |
970 11 - REFERENCES |
Title of a work |
Beyond spray and pray, |
Pages |
304. |
970 11 - REFERENCES |
Title of a work |
Contingency approaches to communication strategies, |
Pages |
305. |
970 12 - REFERENCES |
Title of a work |
Communication media, |
Pages |
308. |
970 11 - REFERENCES |
Title of a work |
Media richness, |
Pages |
308. |
970 11 - REFERENCES |
Title of a work |
Who is responsible for communicating the change?, |
Pages |
310. |
970 11 - REFERENCES |
Title of a work |
Tag teams, |
Pages |
310. |
970 01 - REFERENCES |
unimportant Title |
Conclusion, |
Pages |
312. |
970 01 - REFERENCES |
unimportant Title |
Supplemental reading, |
Pages |
313. |
970 11 - REFERENCES |
Title of a work |
Case study: cheryl ways and agilent technology's layoffs, |
Pages |
314. |
970 01 - REFERENCES |
unimportant Title |
Bibliography, |
Pages |
316. |
970 01 - REFERENCES |
unimportant Title |
Notes, |
Pages |
319. |
970 12 - REFERENCES |
Title of a work |
Chapter eleven skills for communicating change, |
Pages |
323. |
970 12 - REFERENCES |
Title of a work |
Communication skills for engaging others in the change process, |
Pages |
326. |
970 11 - REFERENCES |
Title of a work |
Listening as a communication skill, |
Pages |
326. |
970 11 - REFERENCES |
Title of a work |
Telling stroies, |
Pages |
327. |
970 11 - REFERENCES |
Title of a work |
Selling change upward, |
Pages |
328. |
970 11 - REFERENCES |
Title of a work |
Toxic handlers, |
Pages |
330. |
970 12 - REFERENCES |
Title of a work |
Change conversation skills, |
Pages |
331. |
970 11 - REFERENCES |
Title of a work |
Talking in stages, |
Pages |
331. |
970 11 - REFERENCES |
Title of a work |
Talking coherently, |
Pages |
333. |
970 11 - REFERENCES |
Title of a work |
Aligning your language with the desired change, |
Pages |
334. |
970 11 - REFERENCES |
Title of a work |
Creating a common change language, |
Pages |
336. |
970 12 - REFERENCES |
Title of a work |
Communicating change with the outside world, |
Pages |
339. |
970 11 - REFERENCES |
Title of a work |
Selling internal changes to external stakeholders, |
Pages |
339. |
970 11 - REFERENCES |
Title of a work |
Crisis management and corporate reputation, |
Pages |
340. |
970 01 - REFERENCES |
unimportant Title |
Conclusion, |
Pages |
343. |
970 01 - REFERENCES |
unimportant Title |
Supplemental reading, |
Pages |
344. |
970 11 - REFERENCES |
Title of a work |
Case study: tyco, |
Pages |
345. |
970 01 - REFERENCES |
unimportant Title |
Bibliography, |
Pages |
347. |
970 01 - REFERENCES |
unimportant Title |
Notes, |
Pages |
349. |
970 12 - REFERENCES |
Title of a work |
Chapter twelve sustaining change, |
Pages |
355. |
970 12 - REFERENCES |
Title of a work |
Sustained change: what are its signs?, |
Pages |
355. |
970 12 - REFERENCES |
Title of a work |
Actions to sustain change, |
Pages |
359. |
970 11 - REFERENCES |
Title of a work |
Redesign roles, |
Pages |
360. |
970 11 - REFERENCES |
Title of a work |
Redesign reward system, |
Pages |
360. |
970 11 - REFERENCES |
Title of a work |
Link selection decisions to change objectives, |
Pages |
360. |
970 11 - REFERENCES |
Title of a work |
Act consistently with advocated actions, |
Pages |
361. |
970 11 - REFERENCES |
Title of a work |
Encourage "volunatry acts of initiative", |
Pages |
362. |
970 11 - REFERENCES |
Title of a work |
Measure progress, |
Pages |
363. |
970 11 - REFERENCES |
Title of a work |
Celebrate "en route", |
Pages |
365. |
970 11 - REFERENCES |
Title of a work |
Fine-tune, |
Pages |
366. |
970 12 - REFERENCES |
Title of a work |
Some words of cautin, |
Pages |
367. |
970 11 - REFERENCES |
Title of a work |
Expect some unanticipated outcomes, |
Pages |
367. |
970 11 - REFERENCES |
Title of a work |
Be alert to measurement limitations, |
Pages |
368. |
970 11 - REFERENCES |
Title of a work |
Don't "declare victory" too soon, |
Pages |
368. |
970 11 - REFERENCES |
Title of a work |
Beware escalation of commitment, |
Pages |
369. |
970 11 - REFERENCES |
Title of a work |
Recognize "productive failure", |
Pages |
370. |
970 01 - REFERENCES |
unimportant Title |
Conclusion, |
Pages |
373. |
970 01 - REFERENCES |
unimportant Title |
Supplemental reading, |
Pages |
374. |
970 11 - REFERENCES |
Title of a work |
Case study: the challenger and columbia shuttle disasters, |
Pages |
375. |
970 01 - REFERENCES |
unimportant Title |
Bibliography, |
Pages |
379. |
970 01 - REFERENCES |
unimportant Title |
Notes, |
Pages |
382. |
970 01 - REFERENCES |
unimportant Title |
Index, |
Pages |
385. |
003 - CONTROL NUMBER IDENTIFIER |
control field |
KOHA |